Questions people ask

The operator. StanServe has no sales team and no tiers of account managers — the first conversation is with the person who runs the hardware, and the reply to any message comes from the person who will be on the console.

In British Columbia, Canada, on the same hardware that runs every other Stan Technology company. The workloads we host serve customers everywhere.

Monitoring that pages a person, patching in maintenance windows, hardening, and nightly backups to separate hardware. That's the baseline on every plan, never an add-on.

Nightly, to separate hardware, and restore-tested on a calendar — a backup that has never been restored is a hope, not a backup.

Order on day 0; the machine is provisioned and hardened on day 0–1 and handed over on day 1. Custom dedicated builds are quoted in days, not weeks.

Prices are anchored in US dollars and shown in Canadian dollars or euros if that's your region. The number on the card is the number on the invoice. Billing runs through Stan Billing — one client area for every Stan company.

Most plans are month to month and can be cancelled at any time; the few that aren't say so on the plan card (the CI/CD Pipeline has a one-time setup fee, and DevOps Scale is reviewed quarterly).

Panel licences are passed through at cost. We don't mark them up.

Write through the contact form or to our email. A person reads it and replies, usually within a business day. DevOps Scale and Route HA include a priority response window.

Every platform has a monitor on our public status page, hosted by Better Stack rather than by us. If the page and this site ever disagree, believe the page.

Ask. Sizing advice is free and honest, and it sometimes talks people into a smaller plan. Pick "Not sure — size it for me" on the contact form.

Yes. Custom is a conversation, not a premium — tell us what the workload needs.